Every organization has three implicit or explicit contracts: Brand, Transactional, and Psychological. Most of the intangible moments and nonverbal interactions in a company fall squarely within the oft-neglected Psychological contract. But as it turns out, it may be the most crucial. As discussed in the book, The Employee Experience: How to Attract Talent, Retain Top […]

Interview our Team to support your Culture and Brand “View your workforce as an asset to be maximized rather than a cost to be minimized” From start to finish, we will identify the best approach to achieving your objectives, determine the right solutions while executing your campaigns flawlessly to help achieve desired outcomes for employees […]

Our approach creates business intelligence that leads to improved decision– making and superior business results. In short, we produce actionable insight – not a data dump. We do this by combining data (employee survey, financials, HR data, etc.) and systematically and creatively analyzing it. The McBassi People Index® is a high-quality survey designed to enable you […]

“Probably the biggest transformational impact on HR is the shift from designing processes to design thinking. Design thinking is the future of HR. It is about studying the working activities and work day lives of the employees and developing interactions, systems and tools to make their work better. The HRs job is going to be designing and building an […]

Employee Engagement Value The evaluation of engagement has evolved over several decades and generally involves three major categories of research. Beginning with a logical analysis, research has moved to exploring relationships between engagement and other variables, and then on to ROI analysis where the monetary benefits of engagement are compared to the costs of engagement […]

Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble. The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose […]

HR analytics has wide applicability to a broad spectrum of people-related issues within organizations.  Within the HR universe, analytic methods are most typically applied to identifying factors that drive employee engagement or employee turnover. There are many other applications as well that are far less commonly used.  This month we’ll explore the use of analytics […]

Ask yourself these questions.  Start with “If I were a long-term investor considering making an investment in the company where I currently work…” 1.  In what areas would I want the company to invest more (time, money, and leadership focus)? 2.  What would I want the company to stop doing? 3.  What aspects of the […]

There’s a lot of buzz around HR analytics.  Advances in software, newly-available data sources, and how-to manuals have made it easier than ever to dive right into HR analytics. This month, we thought we’d take a step back and ask “Why?”  Why should organizations care about this?  Why should executives be devoting more time to […]